Product Support Analysis (PSA) Training

Build a supportability case that holds up, from requirements to sustainment cost.

Pick the format that fits your team

Start with a 1-hour overview, go deeper at your own pace, or train live with an instructor.

Executive Overview

On demand · 1 hour

$79

For managers and program leads who need to understand how PSA shapes support strategy and total ownership cost.

Start now

Fundamentals of PSA

On demand · About 4 hours

$599

For logisticians and supportability analysts who need to do the work, at their own pace.

Start on demand

PSA 101 Live Instruction

Virtual via MS Teams · 4 days

$1,099

Instructor-led, with practical exercises and a certificate.
Next class: dates coming soon

Request a class date

About PSA Training

Product Support Analysis (PSA) training teaches a systems-engineering process to identify resources required to develop the logistical support systems to complete operational and maintenance tasks to maintain equipment.

PSA influences the design of complex systems to reduce ownership costs and finds cost-effective alternatives to maintain systems and equipment.

Applicable industries include, but are not limited to Manufacturing, Pharmaceutical, Food Processing, Chemical Processing, Mining, Facilities, Weapon Systems, Aerospace, Agriculture, Alternative Energy, Energy Distribution, and Power Generation. 

The Goal

Product Support Analysis (PSA) is the set of detailed tasks used to identify the resources required to develop and sustain a support system for fielded equipment.

SAE GEIA-STD-0007 & SAE TA-STD-0017

(Society of Automotive Engineers)

The technical standard: Product Support Analysis (PSA) SAE GEIA-STD-0007 identifies the range of logistics product data elements that can be generated because of the supportability analysis conducted during the design, development, and initial fielding of a system, end item, or product. This standard designs and delivers a standardized definition of data elements or set of data tags for Logistics Product Data which is a subset of Product Support Analysis (PSA.) SAE TA-STD-0017 establishes descriptions of activities which, when performed in a logical and iterative nature, comprise the Product Support Analysis (PSA) process.

Developed to replace the LSA process outlined in MIL-1388, GEIA-STD-0007 covers Logistics Product Data.

 

What You Will Learn:

  • Understanding of PSA disciplines as they relate to the five phases of the Defense Acquisition Management System (DoD Instruction 5000)
  • Applications for lifecycle management processes to acquired systems, equipment, and physical assets
  • Supportability processes for in-service systems
  • Concepts, principles and current reference standards which guide PSA and Logistics Product Data (LPD)
  • Optimizing the mix of product support resources for dynamic scheduling of scheduled and unscheduled maintenance
Types of PSA Training

PSA training is a cumulative process beginning with an overview introduction for all team members involved in PSA processes and ending in advanced concepts such as proposed values and measurements in Performance Based Logistics agreements. The PSA course offerings reflect the tiered needs of learners at the beginner, intermediate and advanced levels.

PSA 101 • Introduction to Product Support Analysis

PSA 103 • Supportability and Sustainment

PSA 201 • Advanced Product Support Analysis Implementation

PSA 301 • Supportability Optimization

Benefits of PSA Training
  • Understanding of PSA disciplines as they relate to developing effective maintenance programs
  • Theory and practical experience needed to implement and perform PSA
  • Experience developing effective failure management strategies
  • An understanding of PSA’s role within asset management
Who is PSA for?

Intended for anyone who will be involved in performing PSA:

  • Fleet/asset managers
  • Maintenance planners/managers
  • Reliability managers/engineers
  • Field service representatives
  • Logisticians
  • Maintenance technicians
  • Supportability professionals
History of PSA

PSA (Product Support Analysis) arose from LSA (Logistics Support Analysis) which was codified in 1973 with military standard MIL-STD-1388-1. LSA guidelines were further established in the DoD (Department of Defense) Instruction 5000.2 on major system acquisition procedures and DoD Directive 5000.39 on the acquisition and management of integrated logistic support (ILS) for systems and equipment.

In 1996 after being downgraded from a standard to a best practice, MIL-STD-1388 was canceled and several civilian initiatives took its place.

The Society of Automotive Engineers (SAE) introduced GEIA-STD-0007 in 2007.

PSA Class Modules

PSA 101

Module 1 – Supportability Overview
Module 2 – Material Solution Analysis
Module 3 – Technology Maturation and Risk Reduction Phase
Module 4 – Engineering and Manufacturing Development (E&MD) Phase
Module 5 – Production and Deployment / Operations and Support
Module 6 – Contracting for Product Support Analysis

Choose Your PSA Training

PSA 101

Introduction to Product Support Analysis

An introductory course designed to provide an understanding of Product Support Analysis (PSA) disciplines related to the five phases of the Defense Acquisition Management System (DoD Instruction 5000). Gain the instruction and practical application needed to apply life cycle management processes to acquired systems, equipment, and high-value physical assets. This course offers an overview using guidance from the GEIA-STD-0007 and SAE-TA-STD-0017. It is intended for anyone who will be involved in performing PSA.

Prerequisite: None
Course Duration:
4 Days
Cost:
$1,099 per student

PSA 103

Supportability and Sustainment

An intermediate level course that builds on the knowledge gained in PSA101 (Introduction to Product Support Analysis). Gain the instruction and practical application needed to apply supportability processes to in-service systems, equipment, and high-value physical assets. Intended for logisticians who require a deeper understanding of Supportability and its application to Sustainment.

Prerequisite: PSA 101

PSA 201

Advanced Product Support Analysis Implementation

An advanced level course designed to provide an in-depth understanding of the concepts, principles, and benefits of Product Support Analysis (PSA) throughout the life cycle. Learn how to optimize the mix of product support resources for optimization of scheduled and unscheduled maintenance. Students will also learn to articulate the Business Case to support decisions made during the Product Support Analysis process. Intended for experienced logisticians and supportability professionals.

Prerequisite: PSA 101 & 103

PSA 301

Supportability Optimization

An advanced level course designed to provide an in-depth understanding of the concepts, principles, and benefits of Product Support Analysis (PSA) in terms of measurement and application to Performance-Based Logistics. Learn how to measure Supportability, influence performance, and cost through selection of the Product Support Elements and Optimize Performance and Cost simultaneously. Intended for highly experienced logisticians and supportability professionals.

Prerequisite: PSA 103 & 201, FMECA 101

LORA Onesheet

PSA COURSE GUIDE

Download our printable PSA Training Courses brochure.

LORA Onesheet

PSA MAINTENANCE PLANNING COURSE GUIDE

Download our printable PSA Maintenance Planning Training Courses brochure.

PSA training FAQs

What is Product Support Analysis (PSA)?
Product Support Analysis is the set of detailed tasks used to identify the resources needed to develop and sustain a support system for fielded equipment. It influences design to reduce ownership cost and finds cost-effective ways to maintain systems.
Who should take PSA training?
Logisticians, supportability analysts, program leads, and anyone who will perform or manage PSA on defense, aerospace, or commercial equipment.
How long is PSA 101 and what does it cost?
PSA 101 is a 4-day, instructor-led course taught live online via MS Teams for $1,099 per student. On demand, you can start with a 1-hour Executive Overview ($79) or the self-paced Fundamentals course (about 4 hours, $599).
What standards does PSA training cover?
PSA training follows SAE GEIA-STD-0007 (Logistics Product Data) and SAE TA-STD-0017 (Product Support Analysis), which replaced the LSA process in MIL-STD-1388.
Are there prerequisites?
PSA 101 has no prerequisites. Advanced levels build on it: PSA 103 requires PSA 101, PSA 201 requires PSA 101 and 103, and PSA 301 requires PSA 103, PSA 201, and FMECA 101.
Can you train our whole team?
Yes. Group discounts are available, and we can work with you on dates and format for your organization. Request team training.